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Get answers to the most frequent asked questions for Monster Upsells
Can Customers Use Coupon Codes With MonsterUpsells?
Can customers use discount codes with MonsterUpsells? They can use them on the Shopify checkout page. Please note: Customers may have to remove discount offers that have been produced by MonsterUpsells. Can customers use discount codes within the cart? We hid this functionality in the app for a few reasons: It will only work for Shopify basic discounts. (Shopify has some time sensitive complicated discounts that will not work.) When coupon code is entered it removes all upsell c
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Price Increase - Before March 2nd 2022 (Early Users)
We are 1000% committed to making your store more profitable than you can imagine. ππ This means we have and always will continue to heavily invest in epic updates and support! However... For us to keep scaling, stay competitive and deliver epic next-level service we need to increase subscriptions by $5 on the 1st of March. Good news! π If you downloaded MonsterUpsells before March 1 you will lock in a smaller price increase of $3 per month. Early Bird New Pricing { #monster-upsell-cart[data-rtl='false'] .monster_upsell_rtl { width: 85% !important } }
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FAQ's - Most Popular Questions
Your question is most likely answered here. (Look here first π)
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Add To Unlock - Frequently Bought Together (Campaign) Free Shipping, Free Gift, Discount
Add To Unlock + Frequently Bought Together Offer customers a reward (Free Shipping, Free Gift, Discounts) when a purchase goal is hit and suggest products to add to cart. Here is our full setup guide with all best practise suggestions. Add To Unlock - Progress Bar Create spend goals that will unlock rewards. 
A Tick box that adds a little extra $ to carts Add a little extra product to every cart with one click. Here is our full setup guide with all best practise suggestions. Ideas: π‘ Shipping Protection - Want peace of mind? We will cover all damaged or lost goods in transit free of charge. π₯Β Priority Processing - We'll bump your order up to the front of the que. Make sure you get
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Analytics - Dashboard
Dashboard Analytics This page gives you a quick overview of how your upsells are adding value to your store. Carts Displayed: Total amount of times a cart has been shown to customers. Store Orders When someone completes a purchase after someone clicks checkout on the UpsellCart Store Revenue Total revenue generated through your store that has gone through your U
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Buy More Save More (Campaign)
Buy More Save More Tempt customers to order more of certain products with a clearly displayed tiered discount system Here is our full setup guide with all best practise suggestions. If you sell products that are consumable or if customers are likely to benefit from buying multiples of the same product you need to test this upsell campaign!  Contact our team at support@monsterapps.shop - We will get back to you as soon as possible. My campaign
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Campaigns aren't showing in dashboard
Normally the reason campaigns aren't showing on your dashboard is because of a local storage or cookies issue. How to refresh local storage and cookies: Right click on your browser page then click inspect. Navigate to Applications. Right click on clou
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Uninstall Instructions
So sad to see you go π₯² Before uninstalling completely... feel free to reach out to our team to see if we can help make your Upsell cart work more effectively email - support@monsterapps.shop We made it really easy to remove all MonsterUpsells code from your theme. Delete these 2 snippets from your theme.liquid Delete these 2 files from your theme code. 
This is where you activate your cart, customize cart design and select checkout options. Most of settings are visual changes and easy to understand however some may need clarification. Activate Cart Quick access on/off button! It's quit simple. Click the toggle. Make sure you are happy with how the cart preview on the right looks before turning the cart on. The
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My Old Cart Drawer/Ajax Cart Is Showing
MonsterUpsells has been designed to work seamlessly with most stores. However some themes are built a little different to most and we have to do a little troubleshooting. Stop my old cart drawer/ajax cart from opening when MonsterUpsells is activated. Turn off your cart drawer/ajax cart in your custom theme editor. You can access this here: Click theme settings.  Native: Checkout through the Shopify native checkout. (We only support Native Checkout) How do discounts work with subscription products? Currently discounts on
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β οΈ What if the cart doesn't work? (Fool proof emergency plan)
Sometimes π© happens!!! π We know how IMPORTANT it is to get your customers to checkout! We process $$$ millions every month and need to make sure our cart work perfectly at all times. That is why in the extremely rare case our cart doesn't work we have built an emergency fallback. When the 1st add to cart click doesn't work... The 2nd click will send them to the default Shopify cart page. If you have any further questions about this please contact our team at suppor@monsterapps.shop
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Testing Cart Drawer On Duplicate Themes
The best way to test MonsterUpsells - Cart Drawer is by running it on a duplicate theme before you activate it on your live theme. Step 1: Make sure the cart is turned off. Step 2: Create a Duplicate of your current theme. Step 3: Add these snippets to
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COD - Cash On Delivery Checkout
Instead of sending customers to the Shopify checkout the UpsellCart will ask for all contact details and shipping options within the cart.
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APP Compatibility Library
Which Apps will MonsterUpsells work with? Most apps are compatible with MonsterUpsells except other Upsell/Bundle Apps and some store design apps. Upsell Apps We highly advise against using multiple upsell apps on the same store to minimize conflicts. Compatible Reconvert (Post-Purchase Options) One Click upsell (We are only compatible with Zipify's native checkout version of this app. Post purchase will work, however pre-purchase order bump offer will not work.) Recharge Sub
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Customizing Cart Further
Can I customize the cart more than the settings options? The cart can also be customized using theme css. We only advise editing theme code if you are experienced with coding.
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Multiple campaigns at the same time (Rules and Targeting)
Multiple campaigns can run on the cart at the same time but only 1 campaign (type) at a time. For example: If 2 X Add To Unlock campaigns are running only 1 will show. If 2 or more campaign types target the same product which campaign shows? Already activated campaigns on storefront will override new types to give the customer best user experience. **If no existing campaign type was previously activated the following hi
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Loading times - (Speed test instructions)
Monster speed! β‘οΈ Apps are often blamed for increasing page load times. This can lead to higher cart abandonment. π That is why we built MonsterUpsells with a SPEED IS KING mindset! We are extremely proud of how fast our app performs compared to competitors. Run your own speed test There are many tools to run speed tests GTmetrix.com being a very popular one for detailed reports.  per billing cycle. What is MonsterUpsells pricing? Pricing is based on the total orders your store processes in your 30-day app billing cycle. This resets every billing cycle and applies whether or not MonsterUpsells Upsell Cart has been enabled on your store.
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Make cart drawer wider on desktop
Can you make your cart wider on desktop? You suuuuure can π For most themes you just need to add this code to the CSS box at the bottom of your cart settings page. @media only screen and (min-width: 450px) { .monster_upsell_cart___25Ft7.monster_upsell_rtl.mu_openned { width:43% !important; } } If this doesn't work please reach out to the team to help you via chat support or em
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Privacy Policy - MonsterUpsells
Privacy Policy (Basically we are serious about your privacy!) MonsterApps provides applications ("the Service") to merchants who use Shopify to build and maintain their online store. This Privacy Policy provide detailed information on how data is collected, used, and shared when you install or use our apps with your Shopify store. Personal Data We Process When you install our apps, we are automatically able to access certain types of information from your Shopify account. See more deta
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