Articles on: Monster Checkout Upsells

(Order on hold) How upsells are added to original order

How are orders added to the original order?
After a customer clicks checkout their order goes to on hold status for 15 minutes.
This allows the customer to add more items to their order via the upsell offers.
If a customer accepts any of the offers they are automatically added to the original order.
This on hold status will automatically close after the 15 minutes is up.

Will this work with my order management and logistics system?
Every system is different and you may need to check with your specific system to see if this process is compatible.

Updated on: 22/02/2023

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