Q: Pricing & Billing Charges

Your membership starts with a 10-day free trial. After those 10 days, pricing plans start at $7.99/month and increase incrementally based on your total upsell revenue (up to $129.99 for stores that process over 3,000 orders p/m) per billing cycle. <h3 id="whatismonsterupsellspricing">What is MonsterUpsells pricing?</h3> Pricing is based on the total orders your store processes in your 30-day app billing cycle. This resets every billing cycle and applies whether or not MonsterUpsells Upsell Cart has been enabled on your store. | We charge by orders rather than upsells because MonsterUpsells not only has been designed to increase order values but also optimized to enhance user experience and increase conversion rates. <img src="https://storage.crisp.chat/users/helpdesk/website/e686fc5051f2d800/screen-shot-2021-03-04-at-1005_163524f.png" alt="" /> || Example: if you have 140 total store orders this billing period you will be charged $14.99. <h3 id="whyhaveigotmultiplechargesinamonth">Why have I got multiple charges in a month?</h3> All billing for the MonsterUpsells app is handled by the Shopify Billing department. All App charges appear on your regular Shopify subscription bill. We use both Subscription charges and App usage charges. Basically every month you are charged the base price $7.99 as a subscription charge and then incremental usage charges as you reach higher order amounts. The great thing about this type of charging is it scales with your store. Sell less = pay less. Sell more = pay more. Learn more about Shopify's billing periods and char

Question 1

Pricing & Billing Charges

Accepted Answer

Your membership starts with a 10-day free trial. After those 10 days, pricing plans start at $7.99/month and increase incrementally based on your total upsell revenue (up to $129.99 for stores that process over 3,000 orders p/m) per billing cycle.

What is MonsterUpsells pricing?

Pricing is based on the total orders your store processes in your 30-day app billing cycle. This resets every billing cycle and applies whether or not MonsterUpsells Upsell Cart has been enabled on your store.

| We charge by orders rather than upsells because MonsterUpsells not only has been designed to increase order values but also optimized to enhance user experience and increase conversion rates.

|| Example: if you have 140 total store orders this billing period you will be charged $14.99.

Why have I got multiple charges in a month?

All billing for the MonsterUpsells app is handled by the Shopify Billing department. All App charges appear on your regular Shopify subscription bill.

We use both Subscription charges and App usage charges.

Basically every month you are charged the base price $7.99 as a subscription charge and then incremental usage charges as you reach higher order amounts.

The great thing about this type of charging is it scales with your store. Sell less = pay less. Sell more = pay more.

Learn more about Shopify's billing periods and char

Question 2

FAQ's - Most Popular Questions

Accepted Answer

Your question is most likely answered here.

(Look here first 👀)

${color}[#000000](How do I quickly turn MonsterUpsells cart off/on?) There is a toggle at the top of the settings page.

What happens if MonsterUpsells Cart doesn’t load? Your normal cart will be activated and customers will still be able to checkout seamlessly.

Will my UpsellCart show if there are no campaigns created? Yes. If your upsell cart is on it will show even if there is no campaigns running.

Can i run multiple campaigns on the same cart? Multiple campaigns can run on the cart at the same time but only 1 campaign (type) at a time.

|| For example: If 2 X Add To Unlock campaigns are running only 1 will show. To learn more about campaign targeting and multi campaign rules visit >> Campaign Rules and Targeting

How are Upsells Calculated and Recorded? This works a little different for each campaign type.

Add To Unlock: As soon as an add to unlock campaign has been triggered every additional product added to cart is considered an Upsell. Buy More Save More: When campaign is triggered every additional product that increase quantity of trigger product is considered an Upsell. One Tick Upsell: If a customer accepts a one tick upsell offer the entire product is classed

Question 3

Uninstall Instructions

Accepted Answer

So sad to see you go 🥲

Before uninstalling completely… feel free to reach out to our team to see if we can help make your Upsell cart work more effectively email - support@monsterapps.shop

We made it really easy to remove all MonsterUpsells code from your theme.

Delete these 2 snippets from your theme.liquid

then these 2 files from your theme code.

Question 4

MonsterUpsell Analytics

Accepted Answer

Dashboard Analytics

This page gives you a quick overview of how your upsells are adding value to your store. Please note: You are charged by total store monthly orders, not by how many upsells are used or generated.

Learn more about pricing and charges here >> Article: Pricing and Charges

Carts Displayed:

Total amount of times a cart has been shown to customers.

Sales Generated

When someone completes a purchase after someone clicks checkout on the UpsellCart

Sales Amount

Total revenue generated through your store that has gone through your UpsellCart.

Average Order Size

Average order size of carts that have successful checked out through the cart

Cart Conversion Rate

The % rate of conversion from cart to the checkout.

Upsells Generated The amount of times a campaign has been activated for the first time. Example: 3 different campaigns have been triggered in one website session. 1X Add to Unlock 1X One Tick Upsell 1X Buy More Save More This will count as 3 Upsells generated.

Upsell Total Amount

Total revenue added to a cart that is influenced by a campaign. This works a little different for each campaign type.

Add To Unlock: As soon as an add to unlock campaign has been triggered every additional product added to cart is considered an Upsell. __

Question 5

Add To Unlock - Frequently Bought Together (Campaign)

Accepted Answer

Add To Unlock - Progress Bar

Create spend goals that will unlock rewards.

**Targeting: ** Add To Unlock Collection targeting will not work with AUTO collections!

Unlock Type: Choose how you want the goals to be calculated.

Spend Goals Amount in cart: Choose the target $ figure that will unlock the reward. Product Quantity: Choose how many products need to be in the cart to unlock reward. Unlock Rewards Discount: Choose between a fixed our percentage based discount. Free Shipping: You need to setup free shipping options in Shopify Admin Learn how to setup free shipping rates here =>> https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/free-shipping-rates Manual: Create goals that you can reward yourself. The app will only display this reward it will not full fill it. Example: Free products, Gift Wrapping, Free Express Shipping

Multiple Rewards Create multiple unlocks/rewards for customers as their cart size increases.

Note: Discount rewards do not stack on top of each other. The last discount unlocked will be warded at checkout.

|| Example Goal Spend $20 =

Question 6

Privacy Policy - MonsterUpsells

Accepted Answer

Privacy Policy

(Basically we are serious about your privacy!)

MonsterApps provides applications ("the Service") to merchants who use Shopify to build and maintain their online store. This Privacy Policy provide detailed information on how data is collected, used, and shared when you install or use our apps with your Shopify store.

Personal Data We Process When you install our apps, we are automatically able to access certain types of information from your Shopify account. See more detailed information in Shopify's help docs.

In addition, we store the following personal information: Emails, names and location of our customers that are necessary for localized email notifications, reports, support, product updates and reminders.

How We Use Personal Data We use the personal information we collect from you in order to provide the Service and to operate our apps. Additionally, we use the personal information to: communicate with you, optimize or improve the Service, provide you with information about our products, and handling software bugs or support requests.

We also use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of some of these servic

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