Q: Pricing and Billing Charges

Your membership starts with a 10-day free trial. After those 10 days, pricing plans start at $12.99/month and increase incrementally based on your total order volume (up to $134.99 for stores that process over 3,000 orders p/m) per billing cycle. <h3 id="whatismonsterupsellspricing">What is MonsterUpsells pricing?</h3> Pricing is based on the total orders your store processes in your 30-day app billing cycle. This resets every billing cycle and applies whether or not MonsterUpsells Upsell Cart has been enabled on your store. | We charge by orders rather than upsells because MonsterUpsells not only has been designed to increase order values but also optimized to enhance user experience and increase conversion rates. <img src="https://storage.crisp.chat/users/helpdesk/website/e686fc5051f2d800/screen-shot-2022-02-23-at-1101_7muy29.png" alt="" /> || Example: if you have 140 total store orders this billing period you will be charged $19.99. <h3 id="whyhaveigotmultiplechargesinamonth">Why have I got multiple charges in a month?</h3> All billing for the MonsterUpsells app is handled by the Shopify Billing department. All App charges appear on your regular Shopify subscription bill. We use both Subscription charges and App usage charges. Basically every month you are charged the base price $12.99 as a subscription charge and then incremental usage charges as you reach higher order amounts. The great thing about this type of charging is it scales with your store. Sell less = pay less. Sell more = pay more. Learn more about Shopify's billing periods and chargi

Question 1

Free Gift - Product Setup

Accepted Answer

Gift With Purchase is an unlock reward within add to unlock. It ads a product to the cart when a cart goal is met.

How do I create a Free Gift? MonsterUpsells does not create free gifts for you or discount existing products. You need to create Free Gifts within Shopify and hide them from your store collections and any other channel/app they may appear on. You will change the product type to: free_gift

Free Gift - Setup Tutorial 👇

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Why free gift isn't appearing in MonsterUpsells? Here are possible solutions:

Refresh page (reloads the products into MonsterUpsells)
Make sure the product type is - free_gift (watch tutorial above)

What does the product type do?

Tells MonsterUpsells this is a free product.
Redirects anyone who visits the product page to the home page to stop people from purchasing.
Removes product from checkout when it doesn't meet unlock requirements.

Reach out to the team if you need any more help. 😊

Question 2

FAQ's - Most Popular Questions

Accepted Answer

Your question is most likely answered here.

(Look here first 👀)

${color}[#000000](How do I quickly turn MonsterUpsells cart off/on?) There is a toggle at the top of the settings page.

What happens if MonsterUpsells Cart doesn’t load? Your normal cart will be activated and customers will still be able to checkout seamlessly.

Will my UpsellCart show if there are no campaigns created? Yes. If your upsell cart is on it will show even if there is no campaigns running.

Can i run multiple campaigns on the same cart? Multiple campaigns can run on the cart at the same time but only 1 campaign (type) at a time.

|| For example: If 2 X Add To Unlock campaigns are running only 1 will show. To learn more about campaign targeting and multi campaign rules visit >> Campaign Rules and Targeting

How are Upsells Calculated and Recorded? This works a little different for each campaign type.

Add To Unlock: As soon as an add to unlock campaign has been triggered every additional product added to cart is considered an Upsell. Buy More Save More: When campaign is triggered every additional product that increase quantity of trigger product is considered an Upsell. One Tick Upsell: If a customer accepts a one tick upsell offer the entire product is classed

Question 3

Pricing and Billing Charges

Accepted Answer

Your membership starts with a 10-day free trial. After those 10 days, pricing plans start at $12.99/month and increase incrementally based on your total order volume (up to $134.99 for stores that process over 3,000 orders p/m) per billing cycle.

What is MonsterUpsells pricing?

Pricing is based on the total orders your store processes in your 30-day app billing cycle. This resets every billing cycle and applies whether or not MonsterUpsells Upsell Cart has been enabled on your store.

| We charge by orders rather than upsells because MonsterUpsells not only has been designed to increase order values but also optimized to enhance user experience and increase conversion rates.

|| Example: if you have 140 total store orders this billing period you will be charged $19.99.

Why have I got multiple charges in a month?

All billing for the MonsterUpsells app is handled by the Shopify Billing department. All App charges appear on your regular Shopify subscription bill.

We use both Subscription charges and App usage charges.

Basically every month you are charged the base price $12.99 as a subscription charge and then incremental usage charges as you reach higher order amounts.

The great thing about this type of charging is it scales with your store. Sell less = pay less. Sell more = pay more.

Learn more about Shopify's billing periods and chargi

Question 4

Add To Unlock - Frequently Bought Together (Campaign) Free Shipping, Free Gift, Discount

Accepted Answer

Add To Unlock + Frequently Bought Together

Offer customers a reward (Free Shipping, Free Gift, Discounts) when a purchase goal is hit and suggest products to add to cart.

Here is our full setup guide with all best practise suggestions.

${frame}Add To Unlock Setup Guide

Add To Unlock - Progress Bar

Create spend goals that will unlock rewards.

**Targeting: ** Add To Unlock Collection targeting will not work with AUTO collections!

Unlock Type: Choose how you want the goals to be calculated.

Spend Goals Amount in cart: Choose the target $ figure that will unlock the reward.

Product Quantity: Choose how many products need to be in the cart to unlock reward. Unlock Rewards 💸 Discount: Choose between a fixed or percentage based discount.

🚚 Free Shipping: You need to setup free shipping options in Shopify Admin Learn how to setup free shipping rates here =>> Free shipping setup

🎁 Free Gift: Give a free gift to customers whe

Question 5

Uninstall Instructions

Accepted Answer

So sad to see you go 🥲

Before uninstalling completely… feel free to reach out to our team to see if we can help make your Upsell cart work more effectively email - support@monsterapps.shop

We made it really easy to remove all MonsterUpsells code from your theme.

Delete these 2 snippets from your theme.liquid

Delete these 2 files from your theme code.

Delete this Asset (This isn't on every store. If you can't find it.. it may not exist for your store,)

Question 6

Privacy Policy - MonsterUpsells

Accepted Answer

Privacy Policy

(Basically we are serious about your privacy!)

MonsterApps provides applications ("the Service") to merchants who use Shopify to build and maintain their online store. This Privacy Policy provide detailed information on how data is collected, used, and shared when you install or use our apps with your Shopify store.

Personal Data We Process When you install our apps, we are automatically able to access certain types of information from your Shopify account. See more detailed information in Shopify's help docs.

In addition, we store the following personal information: Emails, names and location of our customers that are necessary for localized email notifications, reports, support, product updates and reminders.

How We Use Personal Data We use the personal information we collect from you in order to provide the Service and to operate our apps. Additionally, we use the personal information to: communicate with you, optimize or improve the Service, provide you with information about our products, and handling software bugs or support requests.

We also use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of some of these servic

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