🛡️ ShipProtect Shipping Protection App | MonsterApps Help Desk

👩‍🎓 FAQ's & Walkthroughs

What Is In-House Insurance? (How it works)
What Is In-house Shipping Insurance? In-house Shipping insurance is when a merchant provides their own policy/coverage product for clients to purchase. In most situations a merchant will make more revenue from the policy sale than they will having to fulfill claims. The most common form of shipping insurance provided by merchants includes coverage for packages that encounter issues such as being lost, damaged, or stolen during the shipping process. Customer Experience with ShippingFeatured
Set Shipping Protection Pricing (Fixed/Percetage)
Setting Shipping Protection Pricing There are two primary methods to set pricing for shipping protection: Percentage and Fixed. Here’s how you can set each: Percentage Pricing Select Percentage Amount: Choose the percentage of the total cart value you want to charge for protection. Minimum Charge: Set the minimum amount for protection. This is the lowest charge applied. Increment Amounts: Decide on the increments in which the charge will scale up.Few readers
Compatible With Other Apps
Compatibility with Monster Cart Upsells 🥳 Wondering if your favorite apps are ready to party with Monster Cart Upsells? Most apps work smoothly with Shipping Protection, especially those that don’t meddle with the checkout process. Check out our ever-growing library of compatible apps. If you don’t see an app you use, feel free to reach out – we're constantly updating our list! Upsell Apps Compatibility: Compatible : Monster Cart Upsells (https://apps.shopify.com/monster-Few readers
Hiding from store, Search, Collections
Hiding Products from Auto Collections Can you hide products from auto collections? Absolutely! This is done using Vendor exclusions. How to do it: Assign a Vendor Name: First, add a vendor name to the product you want to hide. For example, the shipping protection product automatically uses "Monster-ShipProtect" as the vendor name. Check out this screenshot for reference: Vendor Name Screenshot (https://storage.crisp.chat/users/helpdesk/website/e686fc5051f2d800/screenshoFew readers
Activating / Disabling ShipProtect
How to Activate / Disable ShipProtect? Activating ShipProtect on your Shopify store is a straightforward process. Just follow these simple steps: Customize the Widget: Go to the settings page to personalize the appearance of your ShipProtect widget. Set Pricing: Choose your preferred pricing option for Shipping Protection. Activate: Simply click 'Activate' to enable ShipProtect on your store. To disable ShipProtect, revisit the settings page and select the 'Deactivate' option.Few readers
Setting Up Tooltip / Terms Conditions
The goal of the tooltip and T&Cs link is to make sure your customers are fully informed about the shipping protection. To set up a tooltip and terms and conditions for your shipping protection feature, follow these steps: Enable Tooltip Feature: First, ensure that the tooltip feature is activated in your system. Edit Description (Tooltip Content): Here, you can input contextual information about your shipping protection. This can include details like what the shipping protectionFew readers
ShipProtect - App Pricing
Your membership starts with a 10-day free trial. After those 10 days, pricing is $9.99/month. For Shopify Partner Stores the app is FREE. (Partner stores are on partner accounts are generally used for testing.)Few readers
How ShipProtect Product Works
When you activate ShipProtect on your Shopify store, it automatically creates a "Shipping Protection" product in your store's catalog. This product is added to customer orders if they choose shipping protection at checkout. The cost of this protection is based on the pricing settings you select within the ShipProtect app in Shopify. You have the flexibility to change the display image of the "Shipping Protection" product in your Shopify store to enhance the checkout experience for your customeFew readers
Changing ShipProtect Checkout Image
Can i change the ShipProtect image that is displayed at checkout? Yes - This can be achieved through the ShipProtect product settings in the shopify admin.Few readers
Auto-Fulfill ShipProtect Product
When selected = ShipProtect product will be instantly fulfilled on any new orders. When deselected = ShipProtect product will be auto fulfilled on any orders that have zero physical products to be fulfilled.Few readers

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