Cart Issues
Having trouble with your cart? Let’s troubleshoot:
Cart isn't showing
Step 1 - Undo any recent changes.
The most common causes are theme compatibility issues or app conflicts. If you've recently installed an app or made a theme change, try reversing it to see if this resolves the issue.
Step 2 - Confirm that the cart is activated in your theme settings.
At the top of the settings page, there’s a button to access your theme editor. Once there:
Click on "App Embeds."
Toggle off "MonsterApps."
Click "Save."
If you are still having problems:
If you’re still experiencing issues, please reach out to us at support@monsterapps.shop.
The design of my cart doesn't look right:
This is normally due to a CSS conflict with your theme.
Reach out to support team to help get this fixed.
Try clearing cookies. Follow this video: https://www.loom.com/share/9bc04e6b8cae4303abad6d76b58ba6cc
Please contact us if you need any further assistance - support@monsterapps.shop
Cart isn't showing
Step 1 - Undo any recent changes.
The most common causes are theme compatibility issues or app conflicts. If you've recently installed an app or made a theme change, try reversing it to see if this resolves the issue.
Step 2 - Confirm that the cart is activated in your theme settings.
At the top of the settings page, there’s a button to access your theme editor. Once there:
Click on "App Embeds."
Toggle off "MonsterApps."
Click "Save."
If you are still having problems:
If you’re still experiencing issues, please reach out to us at support@monsterapps.shop.
The design of my cart doesn't look right:
This is normally due to a CSS conflict with your theme.
Reach out to support team to help get this fixed.
My campaigns have disappeared from Dashboard.
Try clearing cookies. Follow this video: https://www.loom.com/share/9bc04e6b8cae4303abad6d76b58ba6cc
Please contact us if you need any further assistance - support@monsterapps.shop
Updated on: 06/11/2024
Thank you!